• We are very happy to have Kraft as our IT partner.

    Kraft Technology Group has provided great support to Prospect. Their expertise has been a tremendous help in developing new ideas and strategies for what we are trying to accomplish. The staff is very knowledgeable and their response time for support issues is terrific. We are very happy to have Kraft as our IT partner.

    Star

    Michael PittmanCFOProspect, Inc.

  • Give Kraft Technology a call, you will be glad you did!

    Can-Do National Tape in Nashville, Tn. has been a business partner with Kraft Technology for 12+ years. Kraft has great customer service, knowledgeable IT Tech’s, and a Response Team that is there when you need them. Give Kraft Technology a call, you will be glad you did!

    Star

    Leigh Ann BandyManagerCan-Do National Tape

  • We appreciate the service and partner relationship thus far.

    Kraft Technology Group (KTG) provides help desk and network support to Advocate Capital, Inc.. Employees enjoy the responsiveness to tickets and highly rates the service. In these first two months, KTG resolved several lingering workstation issues. In addition, Advocate Capital benefits from the secure network perimeter and security training. We appreciate the service and partner relationship thus far.

    Star

    Michael SwansonCEOAdvocate Capital Inc.

  • I recommend Kraft Technology without a doubt. I certainly couldn’t run my business without them.

    Kraft Technology Group have been the IT eye on our business for a number of years now. We started working with them when we were a brand new small business with a small at-home server in the hands of the least IT capable woman on the planet. At no time during these early days did they ever make the business feel small or IT challenged and they spent many hours working with us both by telephone or at the premises in person, crunching through any issues that arose. As a business we have grown considerably and quickly and Kraft Technology are 100% responsible for keeping us connected and up-to-date through this growth. When the at-home server was about at it’s max they made suggestions for changes we could make, to make our systems more efficient and safer and easier to manage. They have transitioned us 100% to the cloud, which they did with no down time and while managing concerns and our fear of losing everything in the transition. We lost nothing and left work one night on the server and woke up on the cloud. It was impressive. They clearly explained the process as we went in language we could understand. We have added people and telephone systems and many E-commerce sites and they have been and are there every step of the way with us. Don and his support team are fantastic and efficient and get back to us very quickly. If we have an issue they deal with it and then go the extra mile to just check back and make sure that all is still well. They are a great group of guys and our business wouldn’t run without them. I can only imagine how frustrating it is to be so clever and to have IT ability like they do, having to deal with those with NO IT ability, but you would never know it. I’ve convinced myself that my panic calls are the highlight of their day! I recommend Kraft Technology without a doubt. I certainly couldn’t run my business without them.

    Star

    Kay AbnerPresident & CEOAMP&M Specialties

  • They provide excellent customer service and respond promptly to our requests.

    KTG networked our four offices and keeps our professionals connected at all times. I was hesitant at first to spend the money needed to implement KTG’s network recommendations, but they did an excellent job of outlining the advantages. In a short period of time, KTG saved me much more money than I spent on the system. My team can work more efficiently with less downtime. We have had a major decrease in computer issues since we started using KTG.

    Star

    Tom ChappellPresidentChappell Smith & Associates

  • The Best IT Services We have ever Experienced

    We manage multiple apartment complexes. Before KTG, each of these complexes maintained their records with pencil and paper. To eliminate redundant data gathering and input as well as reducing data input rework, KTG implemented a thin-client solution utilizing remote desktop services and Citrix. Now, employees from all different locations can logon to the Citrix server and input data directly onto a common system located at the main office — saving us valuable time.

    Star

    Bob DeBaeckeCFOSchatten Properties

  • I can’t say enough about KTG’s customer service and technical knowledge – it’s superb

    We always get a quick response, cost effective solutions, and delivery in advance of our deadlines. They do whatever it takes to get the job done. We trust their advice and value our relationship as a partnership. Recently, two KTG professionals were in our neighborhood and just dropped in to check up on our system — now THAT’S customer service.

    Star

    IT ManagerAlpha Omicron Pi Fraternity

Efficient, knowledgeable, timely!
DIANE KRUSE
DIANE KRUSE
20:53 27 Feb 20
Every day this group amazes me. KTG is a true business partner. They have a special way of making offsite technology support feel like their right by your side and on your team all day every day. My business couldn't make it without them.
Jodie Duke
Jodie Duke
01:05 06 Feb 20
The Kraft Technology Group team is always responsive and always knowledgeable on whatever IT issues pop-up. You'll be pleased with your decision to work with KTG.
Dan Taussig
Dan Taussig
19:45 24 Jan 20
Fast response and friendly service.
Scott Akiyoshi
Scott Akiyoshi
18:02 16 Jan 20
I have worked with Jordan every time I have had contact with the Kraft Support Team. I have experienced GREAT customer service when speaking with him. He has efficiently taken care of the issue at hand, EVERY TIME! I have very much enjoyed working with your team. Thank you for being so nice and extremely prompt when working on my issues. Thanks again.
Shelley Polston
Shelley Polston
18:38 15 Jan 20
Updating my Domain info and checking my hard drive. A+ service by Sam.
David Hall
David Hall
16:10 14 Jan 20
THE SERVICE WAS INCREDIBLE. THEY MANAGED TO SEND DRIVE UNTIL THEY HAD IT RESTORED. I AM SO VERY HAPPY.JOHAN DID A WONDERFUL JOB WORKING WITH ME AND COMING UP WITH AN ADEQUATE SYSTEM. HE ALSO WAS ABLE TO COMMUNICATE WITH ME A NON TECHY PERSON. I TRULY APPRECIATE WHAT KRAFT HAS DONE.
GAYLE KENNEDY
GAYLE KENNEDY
16:45 30 Dec 19
Wonderfully helpful group! Highly recommend.
Corinna Baldwin
Corinna Baldwin
14:16 23 Aug 19
Jordan was able to quickly assess the problem. He was patient while I was at a noisy spot and had a nice sense of humor.
Nikole Kaihani
Nikole Kaihani
18:17 09 Aug 19
Thank you so much Jordan for all the help today
Brittany Hurt
Brittany Hurt
15:40 31 Jul 19
KTG is incredibly responsive to our needs and understands what great customer service is all about.
Kristie Ryan
Kristie Ryan
14:59 31 Jul 19
Great company. Communication is fast and efficient. Service is wonderful!
Cassie Morgan
Cassie Morgan
12:32 03 May 19
Kraft Technology Group has provided great support to Prospect. Their expertise has been a tremendous help in developing new ideas and strategies for what we are trying to accomplish. The staff is very knowledgeable and their response time for support issues is terrific. We are very happy to have Kraft as our IT partner.
Michael Pittman
Michael Pittman
17:09 30 Apr 19
Kraft is quick to respond and thoroughly answers all of my technology related questions!
Emily Bulkley
Emily Bulkley
22:02 21 Feb 18
I work with Kraft a lot with AOII and I have nothing but good results with them! They get back to you quickly when you are in need and they are always able to fix the problem whatever it may be!
Kelsey Johnson
Kelsey Johnson
22:02 21 Feb 18
Kraft is a wonderful IT partner for our business. Thanks for supporting us well!
AOIIAdobe 2
AOIIAdobe 2
21:58 21 Feb 18
Our organization has partnered with Kraft for many years, and over the last year has increased their level of support provided to us. The professionals at Kraft are an extension of our staff. They have gotten us to a better and more secure environment in regard to our technology needs.
Amanda Smith
Amanda Smith
21:49 21 Feb 18
Kraft Tech Group leads by example with its committment to the success of their clients. It is always a pleasure to work with a team as courteous and professional as they have been with me.
Jack Ryan
Jack Ryan
18:57 15 Feb 18
Great job Kraft Technology Group !
Maryann Salt
Maryann Salt
01:21 07 Feb 18
Kraft Technology Group has been a valued and dedicated resource of ours for several years. When we need any tech support they are prompt, professional and eager to help with whatever we need. KTG stays abreast of the latest technology advances and is dedicated to providing secure and affordable IT support to their clients. I highly recommend their services for both small and large businesses.
D K
D K
16:13 06 Feb 18
Great company! Always fast service! Highly recommend!
Deb Dahl
Deb Dahl
16:04 06 Feb 18
Kraft handles the technology at my office. Their support team is always kind, quick to handle issues and proactive about keeping our systems up to date. We love them!
Sydney Talley
Sydney Talley
21:40 30 Jan 18
Kraft has a great team! They always respond quickly and are very knowledgable. Would highly recommend to those in the Nashville area!
Hillary Brewer
Hillary Brewer
14:29 25 Jan 18
Kraft Technology Group have been the IT eye on our business for a number of years now. We started working with them when we were a brand new small business with a small at-home server in the hands of the least IT capable woman on the planet. At no time during these early days did they ever make the business feel small or IT challenged and they spent many hours working with us both by telephone or at the premises in person, crunching through any issues that arose. As a business we have grown considerably and quickly and Kraft Technology are 100% responsible for keeping us connected and up-to-date through this growth. When the at-home server was about at it's max they made suggestions for changes we could make, to make our systems more efficient and safer and easier to manage. They have transitioned us 100% to the cloud, which they did with no down time and while managing concerns and our fear of losing everything in the transition. We lost nothing and left work one night on the server and woke up on the cloud. It was impressive. They clearly explained the process as we went in language we could understand. We have added people and telephone systems and many E-commerce sites and they have been and are there every step of the way with us. Don and his support team are fantastic and efficient and get back to us very quickly. If we have an issue they deal with it and then go the extra mile to just check back and make sure that all is still well. They are a great group of guys and our business wouldn't run without them. I can only imagine how frustrating it is to be so clever and to have IT ability like they do, having to deal with those with NO IT ability, but you would never know it. I've convinced myself that my panic calls are the highlight of their day!I recommend Kraft Technology without a doubt. I certainly couldn't run my business without them.
Kay Abner
Kay Abner
22:05 18 Jan 18
We are very happy with the service & support we receive from Kraft! Highly recommended!
Staff MTZ
Staff MTZ
23:27 09 Jan 18
Don Bayham, Has no equal very Knowledgeable and very prompt at getting back to you. He has been our IT professional for many years!
Chuck Pixley
Chuck Pixley
16:23 08 Jan 18
Kraft does a wonderful job keeping us current and on track! Thank you Kraft, keep up the great work!!!
David Tinsley
David Tinsley
15:41 08 Jan 18
Can-Do National Tape in Nashville, Tn. has been a business partner with Kraft Technology for 12+ years. Kraft has great customer service, knowledgeable IT Tech's, and a Response Team that is there when you need them. Give Kraft Technology a call, you will be glad you did!
Leigh Ann Bandy
Leigh Ann Bandy
15:35 08 Jan 18
Great to see a company supporting their customers and generously giving back to their local community. These are the people you can be proud to do business with!
John Lake
John Lake
21:32 07 Jan 18
Kraft Technology Group (KTG) provides help desk and network support to Advocate Capital, Inc.. Employees enjoy the responsiveness to tickets and highly rates the service. In these first two months, KTG resolved several lingering workstation issues. In addition, Advocate Capital benefits from the secure network perimeter and security training. We appreciate the service and partner relationship thus far.
Michael J. Swanson
Michael J. Swanson
13:26 11 Sep 17
My husband and I own a roofing company. Kraft Technology Group has had my back for approximately 7 years. They provide 24/7 security and protection to all of our computers at the office, even our laptops that we take home. Anytime I've had a problem, I just pick up the phone and call them. They jump on the phone, connect right to my screen and fix the issue right then. Any major problems we had, they come to us to fix it. They are all very intelligent, nice people and truly are great to work with. I know that I can always count on them!
Taffy Ragan
Taffy Ragan
19:53 30 Aug 17