KTG networked our four offices and keep our professionals connected at all times. I was hesitant at first to spend the money needed to implement KTG’s network recommendations, but they did an excellent job of outlining the advantages. In a short period of time, KTG saved me much more money than I spent on the system. My team can work more efficiently with less downtime. We have had a major decrease in computer issues since we started using KTG.
We manage multiple apartment complexes. Before KTG, each of these complexes maintained their records with pencil and paper. To eliminate redundant data gathering and input as well as reducing data input rework, KTG implemented a thin-client solution utilizing remote desktop services and Citrix. Now, employees from all different locations can logon to the Citrix server and input data directly onto a common system located at the main office — saving us valuable time.
We always get a quick response, cost effective solutions, and delivery in advance of our deadlines. They do whatever it takes to get the job done. We trust their advice and value our relationship as a partnership. Recently, two KTG professionals were in our neighborhood and just dropped in to check up on our system — now THAT’S customer service.