Kraft Technology Group, LLC (KTG) takes client privacy seriously.  As part of this effort we wish to inform you of our Privacy Policy.

The KTG Privacy Policy articulates the privacy and data protection principles followed by KTG with regards to the personal information of its customers, including product, outsourcing and other services clients, partners, employees, former employees, applicants and current or former members of the Board of Directors (“covered individuals”). We follow privacy policies and data protection practices to comply with the law and to earn trust and confidence in KTG and its business practices. KTG privacy policies and data protection practices extend by contract to our supplier and partner relationships. KTG employees, and those working on behalf of KTG are informed about these policies and practices and are expected to follow them.

Scope

This KTG Privacy Policy applies to the collection, storage, processing, transfer, and use of personal information concerning covered individuals except where the contract with a covered individual defines different requirements. Personal information includes any data by which a person can be identified or located, as well as any data to which KTG has access in customer systems.

Personal information may be collected from covered individuals through a variety of means, including, as examples, websites, other ordering channels, and service or employment processes.

This policy governs customer and employee data protection policies; implementation standards; rulebooks; business processes; applications; web, product, and service developments; and technology roadmaps.

All KTG employees and contracted parties working on behalf of KTG must comply with these policies, even if local law is less restrictive. Specific practices are tailored to meet the legal, regulatory, and cultural requirements of the countries and regions where KTG operates.

Collection of Information

We collect non-personally identifiable information about you in a number of ways, including tracking your activities through your IP address or most-recently-visited URL. We may also collect personally identifiable information about you through a voluntarily contact information form, such as name, phone, email address, and mailing address.  We may also collect personal information from you at other points on our site that state that personal information is being collected.

Data Ownership:

KTG and its affiliated companies are the sole owner of the information collected on kraftgrp.com.  We do not sell or rent your personally identifiable information to any third parties.

Use of Information

We use personally identifiable and non-personally identifiable information for internal marketing purposes, for trend analysis, for pattern detection, and for site administration. However, we do not use personally identifiable information collected from the website to send unsolicited mailings to you. Of course, if applicable, we do use personally identifiable information to perform the services for which such data was collected (i.e., if you sign up for an email newsletter, we will send the email newsletter to the address you provide us).

We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on by clicking on the unsubscribe link contained in the footer of the email.

If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by clicking on the unsubscribe link in the footer included in each newsletter or communication or by emailing us at the reply address of the email or you may contact us by phone at (615) 600-4411.

Review and Removal of Your Personally Identifiable Data

If you provide us with personally identifiable information to have us perform ongoing services to you, we will provide you with a way to review the information we have on file and either change or remove such data. To do so, please notify us via post or email at the address above and we will provide you with your contact information for review. To make changes, send us the changes and we will respond to your request for access within thirty (30) days of the request. Unfortunately, to the extent that such information is also stored in other databases, we cannot always ensure that such corrections or deletions will reach the other databases. If you wish to have information you provided to us online removed from our records, please provide us with the information as you submitted it to us at the address above. We will use all reasonable efforts to ensure that your information is removed from our records.

Cookies and Other Tracking Methods

When you view our website, we might store some information on your computer. This information will be in the form of a “cookie” or similar file. Cookies are small pieces of information stored on your hard drive, not on our site. Cookies, which are tied to personal information, do not spy on you or otherwise invade your privacy, and they cannot invade your hard drive and steal information. Rather, they help you navigate a website as easily as possible. Cookies can help us provide information that is targeted to your interests and they allow us to better understand how users use our site, which in turn helps us focus our resources on features that are most popular with our users. You are always free to decline our cookies if your browser permits, but some parts of our site, including our registered customer account web sites may not work properly in that case.

Legal Disclosure

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.

The information provided on kraftgrp.com does not constitute legal, tax, accounting, or financial advice and is offered as an information service only. Those seeking specific advice should contact a professional advisor. No liability whatsoever is assumed in connection with the use of this website.

Security

We use industry-standard methods to protect your personally identifiable information from unauthorized access. Among other techniques, we usually store such information on a computer behind our “firewall” in a secure location, and we often restrict the number of employees internally who can access such data. Of course, there is no such thing as “perfect security” on the Internet.

Onward Transfer

KTG does not transfer personal information provided by covered individuals to third parties unless those third parties promise to give the data the equivalent level of protection that KTG provides.

As a company operating strictly within the United States, KTG will only use Delivery Centers located inside the continental United States.

Third Party Sites

This policy only addresses our activities from our servers. Other sites (including those that we link to within an advertisement, article or otherwise, and third party sites or services with which we offer or co-brand) may have their own policies, which we do not control, and thus are not addressed by this policy.

Third Party Tracking

We use a third-party tracking service from Google Analytics that uses cookies to track information about visitors to our site in the aggregate on page visits, time on page, and visitor bounce rates to enable our making the site better and more informative to our visitors.

Amendments

Amendments to this policy will be posted at this URL and will be effective when posted.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.