Quest Diagnostics is one of the largest blood-testing providers in the U.S.
Anyone who has ever been a patient at a Quest Diagnostics medical lab could be affected by the breach.
AMCA provides billing collection services to Optum360, which is a Quest contractor. AMCA first notified Quest about the breach on May 14th. Quest reports said that they are no longer using AMCA and that they are notifying affected patients about the data exposure.
The information included in the breached system includes:
Bank account information
Medical information
Credit card information
Social Security Numbers
Other personal information
In its filing, Quest reported:
“Quest Diagnostics takes this matter very seriously and is committed to the privacy and security of patients’ personal, medical and financial information.”
What Should You Do?
Anyone who was affected by the data leak should freeze their credit report to prevent criminals from opening credit card accounts in their name. They should also be concerned that their Social Security numbers were exposed.
If you believe that your information has been leaked, you can contact Quest Diagnostics’ customer service at 1 (866) 697-8378 or on their contact page.
Brian Gray, MCP, is the President at Kraft Technology Group, LLC (KTG), an affiliate of KraftCPAs PLLC. Within his role, Brian is responsible for all aspects of service delivery to our clients. Brian has a decade of experience working for managed service providers. He has worked with clients in a variety of industries, including financial services, accounting, legal, healthcare, manufacturing, and retail.