Every business owner wants their company to succeed, grow and prosper. Information technology can help you do this. But some businesses are still relying solely on in-house IT support or substandard IT consultants. Technology and security should be leveraged as a strategic advantage for your business!
Technology is changing faster than some in-house IT staffs can handle. Even large enterprises are realizing they it is more effective to manage with a technology partner.
That’s why smart business owners are outsourcing their technology and cybersecurity service and support to Managed IT Service Providers (MSPs). Much like outsourcing legal, HR, and payroll services, Managed IT Services will save you money and provide the expertise and support you need.
An MSP is a company that manages your IT infrastructure and applications. Service and support are typically contracted through a subscription-based model that’s affordable and customizable.
MSPs use a proactive approach to IT to prevent downtime and problems rather than waiting to fix something after it breaks.
An MSP can be your fully outsourced IT department or supplement your in-house IT staff. An MSP’s IT resources and expertise are maintained at their expense, not yours.
Managed service providers are experts in information technology. And Managed security service providers (MSSP) are experts in cybersecurity management. Your MSP/MSSP will work to proactively prevent IT-related and security-related problems. They can do this remotely and by visiting you onsite. They will also repair things right away when they go wrong and determine the core issue for the problem, so it won’t reoccur.
The right MSP will identify the best way for you to use technology to achieve your goals. They will develop a customized IT plan with the solutions and services you need to achieve your vision.
Think of your MSP as a business partner who will help you develop an IT strategy that aligns with your goals and budget. They employ subject matter experts with an understanding of your industry to achieve the business outcomes you’re looking for.
With a Managed Service Provider, you get the advantages of a fully-staffed IT department without the burden of having to pay for or manage one.
IT departments are typically understaffed due to budget constraints. They may be able to keep up with day-to-day troubleshooting but won’t necessarily have the time or expertise to make plans for the future to reach your company’s long-term goals.
When IT teams are overwhelmed, errors occur due to gaps in processes. And when errors occur, your business is vulnerable to security breaches.
Hackers target small and mid-sized businesses. They wait for security patches to be released. They look for IT systems that haven’t been patched quickly so they can get in and spread malicious viruses that lock up or steal your data.
Information technology is continuously evolving, and it’s easy for a limited staff to fall behind. They may struggle to stay on top of current IT and solutions coming down the road.
Your Managed Service Provider provides all the service and support you need, with the up-to-date expertise to mitigate security threats and develop an IT strategy to ensure you’re ready for the future.
Just Do The Math:
The annual compensation for a single IT engineer can average over $125K including benefits and overhead.
When you compare this to the average $15,000 to $75,000 a year that most organizations pay for outsourced managed IT services, hiring an individual tech or a staff of technology engineers is a very expensive way to obtain IT support.
Are you experiencing frequent downtime, viruses, or other issues with your hardware or software? If so, it’s likely that you’re losing profits and productivity.
When it comes to hardware and software, it’s no secret that it’s not a matter of “if” it will break, but “when.” Unfortunately, when it does break, a simple reboot isn’t going to fix it. If you don’t have the necessary resources on hand to replace and repair the IT solutions, you’re looking at a loss in productivity – and, depending on what goes down and the length of downtime this could put a strain on your customer relationships, and your finances.
With a quality MSP partner, you can improve your overall productivity and profits with reliable running technology that is proactively monitored and managed. You can sleep well at night knowing that you have a team of experts monitoring your technology 24/7 to prevent reliability and security issues.
MSPs have an incentive to prevent your IT infrastructure from breaking. You pay them a fixed monthly fee for reliable, secure running technology.
Are you always being hit with IT surprises that you didn’t plan for? Not only can these be expensive, they usually come when you need your cash for other projects.
New computers, software and servers can be costly. Plus, with the fast-pace of technology changes, few IT solutions last longer than a few years.
Your MSP can provide options like Hardware-as-a-Service and Software-as-a-Service (even Security-as-a-Service) to ensure you always have what you need for a fixed, monthly user-based fee. You’ll never be hit with IT expenses you didn’t plan for. You can easily budget your IT costs and scale services as your requirements change.
Your MSP can provide the answers you need with virtual CIO services. He’ll help you determine what steps you need to take to ensure your IT infrastructure meets the needs of today while planning for growth tomorrow.
Your MSP can act as a liaison between your business and IT vendors to ensure you’re getting the maximum value for the money you spend.
Who on your existing IT team is managing vendor relationships? Anyone?
Without the worry of trying to manage technology in-house, you’ll have the time and energy to focus on your business knowing that your IT will always be there for you when you need it.
With us managing and monitoring your network you’ll pay a predictable monthly fee without expending capital that you need for essential projects and investments. Plus, you won’t have to worry about IT surprises. Your customized IT plan will include everything you require. If you need to scale up or down on services, we can do that for you too.
With us as your MSP, you’ll have a team of experts in place, and at your service, so you’ll never fall behind the technology curve.
We have relationships and partnerships with a variety of technology software and hardware suppliers. These relationships often include training and insights into how to best apply the technology in business situations. Your business will benefit from our training. And with our partnerships and procurement services, you’ll also benefit from the most cost-effective IT solutions.
You may see this mentioned as vCIO Services (virtual CIO). Our CIO can work alongside your staff, or you can use his services on a supplementary basis. You’ll always have the technology you need to achieve your goals and solve your business challenges.
Partnering with us means that your IT system will be monitored and maintained even when your IT staff is home sleeping or on vacation. We never take a day off or leave you without the service and support you require. And IT issues are dealt with as they occur before they turn into major problems.
With Remote Management & Monitoring, and our Cybersecurity Services, we can detect and eradicate security threats before they infect your systems. And with regular Risk Assessments, we’ll ensure there are no gaps in your IT security. With the average cost of a data breach at $7.35 Million and 60 percent of small and midsized companies going out of business after a security breach, using our MSP services will not only save you from legal and regulatory fines but may save the existence of your business.
If your current support person/company does not score a “yes” on every point, you could be paying for substandard support, wide open to a very expensive (and very frustrating) computer disaster, or worse yet, putting your data as well as your client’s data at risk:
If your current IT support person/company didn’t answer “yes” to ALL of these questions, then you need to start looking at another company to help support your IT needs. There are local IT companies that can actually answer “yes” to all of these questions and provide you with IT support at a fraction of what you are paying today.
Consider partnering with Nashville-based KTG to handle your IT and cybersecurity services, in whole or in part.
Schedule a no-obligation, customized IT Assessment and learn if Managed IT Services are right for you.