Kyle Greenup

Service Desk Manager

Kyle Greenup is the Service Desk Manager at KTG. In this role, Kyle is responsible for service team coordination with a focus on our client’s experience. He also handles client cyber security assessments while directly aiding KTG’s clients and the service team in ticket resolution.

With several industry certifications and over 20 years of experience in the world of Information Technology, Kyle stays well-informed on the state of technology to be his best as Service Desk Manager and to be his best at serving KTG’s clients.

Direct: (615) 600-4414


  • Bachelor of Science, Information Technology, Tennessee State University
    Associate of Applied Science, Computer Information Systems, Volunteer State Community College
  • Microsoft Certified Systems Engineer (MCSE)
    Microsoft Certified Systems Administrator (MCSA)
  • Cisco Certified Entry Network Technician (CCENT)
    CompTIA A+ Certified
  • CompTIA Network+ Certified
    CompTIA Security+ Certified
  • Certified Ethical Hacker (CEH)
    FortiNet Network Security Expert 4 (NSE4)

Professional and Community Service

  • Volunteer Assistant Instructor, Vanatta’s Martial Arts
    Regular Supporter of the Nashville Rescue Mission